Accessibility Statement
The Twin Fin (sometimes hereinafter referred to as “Hotel”, “we”, “us”, or “our”) is dedicated to providing exceptional service to guests of all abilities. We strive to provide online content that provides an excellent user experience for visitors of all abilities, using any type of assistive technology to access the website.
We base our website accessibility standards on the Web Content Accessibility Guidelines 2.1, level A + AA success criteria. In addition, we actively work to maintain, assess and improve the usability and accessibility of our website through training of our personnel, engagement of experts and regular testing of our digital accessibility.
We welcome feedback
If you experience any difficulty accessing or navigating our websites or have any accessibility-related questions or comments, we are listening. Please contact us at [email protected] with a description of the issue you encountered and your contact information. Your experience matters to us.
The Twin Fin Hotel website may contain material from social media sites such as Facebook and Youtube, which are used to share additional content about our property, facilities and services. These third-party sites may have accessibility issues that are beyond our control. We invite you to review further public accessibility information directly from Facebook, Youtube, Twitter and Instagram.
Accessible Features and Amenities
The Twin Fin Hotel is ADA compliant in accordance with the construction statutes of the ADA (Department of Justice ADA Title III Regulation 28 CFR Part 36, 1991). We welcome guests of all abilities. Our property descriptions aim to allow any visitor to make an informed decision on whether the hotel is an appropriate choice for their needs.
Property features
Accessible public entrance.
The registration desk is 43” high. Guests who are unable to use the registration desk are attended at our 33”- high station.
Accessible route from the public entrance to the registration area and accessible rooms (via elevator).
Accessible elevator. Accessible route to the elevator from the public entrance, registration desk and rooms.
Accessible public restroom.
Accessible concierge desk.
Valet parking only.
TTY for guest use.
Visual (strobe light) alarms.
Guest room televisions have closed captioning or closed captioning decoders are provided.
Braille signage throughout.
Accessible food and beverage outlets:
Tikis
Subway
Accessible route to food and beverage outlets from the public entrance and accessible rooms (via elevator).
Accessible meeting and event facility and accessible route meeting and event facility from the public entrance and accessible rooms.
Accessible exercise facilities, and accessible route to exercise facilities from the public entrance and accessible rooms (via elevator).
Accessible pool with chair lift, and accessible route to pool from the public entrance and accessible rooms (via elevator).
Service animals are welcome at the The Twin Fin Hotel.
Accessible guest rooms
Partial Ocean View Mobility Accessible Roll-in Shower
2 Doubles
Roll-in shower
Door bell, lights, and phone
Ocean Front King Mobility Accessible Roll-in Shower
1 king
Roll-in shower
Door bell, lights, and phone
Ocean Front Two Doubles Mobility Accessible Roll-in Shower
2 doubles
Roll-in shower
Door bell, lights, and phone
Accessible route from public entrance and registration area to accessible rooms.
From a digitally-accessible website to complete descriptions of all onsite amenities and features, we wish to provide a positive experience from start to finish. Please note that this accessibility statement applies to all content on the The Twin Fin Hotel website. The hotel is not responsible for any third-party content on the website.
